Summary
A formal proposal submitted by Westward360 on May 21, 2026, offering to replace Association Partners, Inc. (API) as Prestonfield HOA’s property management company. The proposal covers the full scope of management services Westward360 would provide, a detailed fee schedule, company background, and two client testimonials.
Westward360 was founded in 2005 and manages 65,000+ homes across 750+ buildings, representing $16 billion in managed assets. The proposal contact is Eric Staszczak (EricS@westward360.com, 773-572-0879); the named leadership team is Kimberly Sutherland (President), Carrie Surratt (General Manager), and Brenda Becerra (Client Transition Director). No dedicated account manager for Prestonfield is named in the proposal.
The base management fee is $1,585/month ($19,020/year). The fee schedule also includes a range of event-based and annual add-on charges. No annual escalation clause is mentioned. No contract term or termination provisions are stated in this document.
Key Provisions
- Proposal date: May 21, 2026
- Base fee: $1,585/month ($19,020/year)
- Annual escalation: Not stated
- Contract term / termination: Not stated
- Meetings included: Up to 4 Board or Association meetings/year; additional meetings at $200/meeting
- Site inspections: Monthly manager walkthrough (compliance + maintenance); annual comprehensive maintenance team inspection
- Document archive: Explicit commitment to scan, name, and classify all documents from day of takeover, including historical files
- Financial reporting: Monthly: balance sheet, detailed income statement, budget vs. actuals, delinquency report, bank statements, copies of all receipts
- Online portal: 24-hour access for Board and homeowners; payment portal, work order tracking, document library
- Insurance: Annual bid solicitation from multiple carriers — written commitment
- Vendor management: No-kickback policy stated explicitly; Board makes final vendor decisions; 3 bids required for special projects
- Collection process: Delinquency reminder notices at $5/reminder; $500 flat foreclosure fee; AR management fee appears to be “$50/account/month” (table extraction ambiguous — requires clarification)
- Capital projects: $3,300 flat fee for coordination of projects exceeding 10% of annual operating budget
- Crisis response: 24-hour access to a property manager committed in writing
- Court/depositions/evictions: $150/hour
- Fidelity Bond premium: $700/year (described as state-required)
- Secretary of State annual filing: $195/year (includes state filing fee)
- 1099/1096 processing: $65/year plus $2.50/vendor filing
- Electronic owner statements: FREE
- USPS owner statements: $2/unit/statement
- ARC request fee: Not stated
- Violation letter fee: Not stated
- Refinance/sale documents: Via homewisedocs.com; $25/sale contributed to association
- NSF fee: $50/event
- Certificate of Insurance: $35/order
Topics Covered
management-company-comparison-2026, vendor-contracts
Notable Details
- The fee schedule table in the PDF was not cleanly formatted upon extraction; several line items (particularly the AR management fee and the “$3,300” entries) required interpretation. The “$50/account/month” AR management line is the most consequential ambiguity and should be clarified in writing before any contract is signed.
- The two client testimonials (Linda Hintz, Three Fountains on the Lake; Mario Stefanini, The Hanover Condominium Association) are both condo associations, not suburban single-family HOAs. Prestonfield’s governance profile differs materially.
- Westward360 explicitly states it does not accept “kickbacks” from vendors — a commitment not present in the API management agreement.
- The proposal does not name a dedicated account manager for Prestonfield. The contact listed (Eric Staszczak) appears to be a sales/transition role.
- No contract term or termination provisions are included in this proposal document. These are essential to obtain before any decision.